Operations Consulting Strategy

Core competency operations strategies center on the primary strengths inherent in a company’s business model. By identifying the most effective core business processes within an organization, these strategies aim to harness existing strengths for the purpose of maximizing profitability.

This category of operations strategy adheres to a company’s mission statement and aligns itself with a broader corporate strategy. Businesses employing this approach develop production initiatives, key performance indicators (KPIs), and decision-making processes based on an overarching strategic plan established by company leaders and stakeholders.

Companies employing this strategy tailor their operations processes to differentiate their product or service from competitors. By identifying competitive priorities within a specific economy, businesses can adjust their operations strategy to gain a competitive advantage, whether through a higher-quality product or a quicker lead time in production.

This operations strategy focuses on the quality control of existing products or services, as well as the development of new offerings. Businesses adopting this model often shape their operations strategies based on research and ideas from product managers.

Organizations employing customer-driven strategies make operations decisions based on the customer experience. This type of operations strategy aligns with sales and marketing strategies to effectively manage and fulfill customer expectations.